A tool for calculating dent and hail damage by image
Automated tool for calculating dent and hail damage based on the company’s pricing policy, the availability of dates in the Google Calendar, and a customer photo of the damage.
Goals:
- Image based price estimate calculation
- Google Calendar integration for checking available slots
- Google Sheets with company’s pricing data
- Web site and Telegram integration
- Sell additional services like car wash and polishing
- Web pages on WordPress with AI tool for generation blog posts
Result:
- Checks all available slots for week from today in Google Calendar
- Assess damage type and size based on user submitted image
- Recognizes car brand, if it is possible from the image
- Records all assessments and damages, estimated price in Google Sheets
- AI Agent works 24/7/365
- Fast assessment (10 sec.) for better customer conversions
How Sobin AI helps bakeries automate order processing and marketing to reduce manual effort by 40%
Background
Lavash Bakery is a mid-sized artisanal bakery specializing in traditional flatbreads and pastries, serving customers across multiple locations and through e-commerce channels. With growing demand, the bakery struggled to manage orders coming from different sources while maintaining their marketing presence across digital channels.
Challenge
As a growing bakery business, Lavash faced several operational challenges that limited their ability to scale efficiently:
- Manual order processing from multiple channels (in-store, phone, email, website) created bottlenecks and errors
- Staff spent excessive time on data entry, leaving less time for food production and customer service
- Marketing efforts were inconsistent due to limited resources for content creation and publishing
- Inventory management was reactive rather than proactive, leading to stockouts or waste
- Customer data was fragmented across different platforms, preventing personalized marketing
The team had experience with basic automation tools but needed a comprehensive solution that could connect their order management, production planning, inventory, and marketing systems into a cohesive workflow.
“We had orders coming in from everywhere – our website, phone calls, email, and delivery apps. Our staff was spending hours manually entering this data instead of focusing on baking and serving customers,” explained Maya Hakim, Operations Manager at Lavash Bakery.
Solution
Today, Sobin AI is deeply integrated into Lavash Bakery’s operations – acting as middleware that guarantees smooth data flow between their order management system and marketing platforms.
The team implemented two main workflow automation systems:
- Order Processing Automation:
- Centralized order intake from multiple channels (website, mobile app, third-party delivery platforms)
- Automated order confirmation and status updates to customers
- Integrated inventory management with production scheduling
- Streamlined delivery routing and tracking
- Marketing Automation:
- AI-driven content generation for website product descriptions and blog posts
- Scheduled social media posts with seasonal promotions and product highlights
- Automated email marketing campaigns based on customer purchase history
- Dynamic menu updates reflecting inventory availability
The system leverages customer data to publish personalized marketing content while the order management system processes incoming orders and triggers appropriate workflows based on order type, delivery requirements, and inventory status.
Impact
Sobin AI has had a profound impact on Lavash Bakery’s operations, reducing manual processing time by 40% and enabling same-day fulfillment for most orders. When the team recently needed to launch seasonal menu items across all their digital channels, they used Sobin AI to complete the task in just two hours.
“If I had to do this with the tools we used before, it would have taken about two days,” Hakim said. “Before Sobin AI, we had separate systems for everything – order processing, inventory, marketing, and customer management. With Sobin AI, everything works together seamlessly.”
Additionally, Sobin AI’s visual workflow interface has helped streamline communications between departments, enabling staff who are not technically inclined to understand how orders flow through the system and how they can contribute to process improvements.
“We like to think of Sobin AI as our super glue – it’s something we rely on daily because it connects all aspects of our business,” said Hakim.
Key results include:
- Improved inventory management with 15% reduction in waste
- 40% reduction in time spent on repetitive manual tasks
- 65% decrease in order errors
- 30% increase in social media engagement through consistent, automated posting
- 25% growth in repeat orders through personalized marketing automation
How Sobin AI helps online remittance providers automate money transfers and compliance to reduce processing time by 65%
Background
GlobalTransfer is a mid-sized money transfer operator providing remittance services across 30 countries, serving primarily immigrant communities who send money to their families abroad. With increasing transaction volumes and stricter regulatory requirements, the company faced significant operational challenges in maintaining efficiency while ensuring compliance.
Challenge
As a growing financial services provider, GlobalTransfer encountered several critical challenges:
- Manual data entry for each transaction created bottlenecks and was prone to human error
- KYC/AML verification processes were time-consuming, requiring staff to manually review customer documentation
- Agent network management was inefficient with fragmented communication channels
- Transaction reconciliation required significant manpower, especially for complex cases
- Fraud detection relied heavily on human oversight, leading to delayed responses to suspicious activities
The team had experience with basic digital tools but needed a comprehensive solution that could automate their entire workflow while maintaining strict compliance with varying international regulations.
“We had transactions flowing through multiple channels – our branches, agent locations, and mobile app. Our staff was spending hours manually processing each transfer and verifying customer information instead of focusing on customer service and growing our agent network,” explained Carlos Mendez, Operations Director at GlobalTransfer.
Solution
Today, Sobin AI is deeply integrated into GlobalTransfer’s operations – acting as middleware that guarantees smooth data flow between their transaction processing system, compliance tools, and agent management platform.
The team implemented three main workflow automation systems:
- Transaction Processing Automation:
- Automated data capture from multiple input channels (mobile app, branch terminals, agent systems)
- Intelligent routing based on destination country, amount, and regulatory requirements
- Automated reconciliation with banking partners and payout networks
- Real-time transaction tracking and status updates to customers
- Compliance Automation:
- AI-powered KYC document verification and validation
- Automated AML screening against multiple watchlists
- Risk scoring of transactions based on multiple factors
- Intelligent case management for transactions requiring additional review
- Agent Network Management:
- Automated agent onboarding and training workflows
- Real-time monitoring of agent performance and compliance
- Dynamic commission calculation and payment processing
- Automated communication and support ticket handling
The system leverages transaction data to identify patterns and anomalies for fraud prevention while simultaneously streamlining the customer verification process to maintain regulatory compliance without sacrificing speed.
Impact
Sobin AI has had a profound impact on GlobalTransfer’s operations, reducing transaction processing time by 65% and enabling near-instant verification for most customers. When the team recently needed to implement new regulatory requirements across all markets, they used Sobin AI to update and deploy the changes in just two days.
“If I had to do this with our previous systems, it would have taken weeks,” Mendez said. “Before Sobin AI, we had separate systems for transaction processing, compliance, and agent management. With Sobin AI, everything works together seamlessly.”
Additionally, Sobin AI’s visual workflow interface has helped streamline communications between departments, enabling compliance teams to understand how transactions flow through the system and how they can contribute to process improvements without compromising security.
“We like to think of Sobin AI as our digital compliance officer – it’s vigilant 24/7 and helps us maintain the highest standards while processing transactions faster than we ever thought possible,” said Mendez.
Key results include:
- 65% reduction in transaction processing time
- 90% of KYC verifications completed automatically
- 45% increase in fraud detection accuracy
- 30% growth in agent network with minimal additional operational overhead
- 25% reduction in compliance-related operational costs
How Sobin AI helps boutique flower shops automate ordering and personalization to increase sales by 35%
Background
Bloom & Petal is a boutique flower shop with three physical locations in Prague and an emerging online presence. Founded by award-winning florist Jana Novakova, the shop specializes in artisanal arrangements for both everyday occasions and high-end events. Despite their artistic excellence, the business struggled to scale operations while maintaining their commitment to personalization and quality.
Challenge
As a growing floristry business, Bloom & Petal faced several operational challenges that limited their ability to expand:
- Manual order processing from multiple channels (in-store, phone, website, social media) created bottlenecks
- Inventory management was reactive, leading to flower waste or shortages during peak periods
- Staff spent excessive time on administrative tasks instead of creative work and customer service
- Seasonal demand fluctuations were difficult to predict and prepare for
- Marketing efforts were inconsistent and not personalized to customer preferences
The team had basic digital tools but needed a comprehensive solution that could connect their creative process with operational efficiency while preserving the personal touch that defined their brand.
“We were drowning in manual processes. Our talented florists were spending more time doing data entry than creating beautiful arrangements. During peak holidays like Valentine’s Day, we were turning away orders because we couldn’t process them fast enough,” explained Jana Novakova, Owner of Bloom & Petal.
Solution
Today, Sobin AI is deeply integrated into Bloom & Petal’s operations – acting as middleware that connects their creative processes with business operations and customer interactions.
The team implemented three main workflow automation systems:
- Order & Inventory Management Automation:
- Centralized order intake from all channels into a single dashboard
- AI-powered inventory forecasting based on historical data and upcoming holidays
- Automated supplier ordering and delivery scheduling
- Smart routing of orders to the best location based on inventory and delivery address
- Customer Experience Automation:
- AI-powered bouquet recommendation engine based on occasion, preferences, and budget
- Interactive digital bouquet customization tool for website visitors
- Automated follow-ups with occasion reminders and personalized suggestions
- Intelligent chatbot for handling common questions and order status inquiries
- Marketing Automation:
- Data-driven seasonal promotion planning
- Personalized email campaigns based on customer purchase history and preferences
- Automated social media content scheduling with AI-generated captions
- Dynamic pricing during peak periods to optimize revenue
The system leverages customer data to suggest relevant arrangements while the inventory management system ensures the shop always has the right flowers in stock for both custom and standard orders.
Impact
Sobin AI has had a profound impact on Bloom & Petal’s operations, increasing overall sales by 35% while reducing flower waste by 40%. When the team recently needed to prepare for Mother’s Day, traditionally their busiest holiday, they used Sobin AI to forecast demand, pre-order inventory, and schedule staff with unprecedented accuracy.
“If I had to do this with our previous systems, it would have been chaotic guesswork,” Novakova said. “Before Sobin AI, we were constantly either overstocked or understocked. Now, we know exactly what we need and when we need it.”
Additionally, Sobin AI’s visual workflow interface has helped streamline communications between designers, shop managers, and delivery staff, enabling the team to process twice as many orders without adding administrative staff.
“We like to think of Sobin AI as our shop manager and marketing director rolled into one – it handles the business details so our creative team can focus on what they do best: creating beautiful arrangements,” said Novakova.
Key results include:
- 35% increase in overall sales
- 40% reduction in flower waste
- 65% time savings on administrative tasks
- 28% increase in repeat customer purchases through personalized marketing
- 50% growth in online sales through the AI-powered customization tool